AI-Assisted Incident Notification & Emergency Management

Every person.
Every site.
Accounted for.

In incidents and emergencies, EMAction replaces manual communication, lists and paperwork with an easy-to-use, real-time digital incident management platform for staff — live check-ins, AI-assisted situational awareness, two-way warden communications, first-responder awareness, and a tamper-resistant audit trail. Accessible from any device. Immediate clarity on what action have I taken, or what action am I required to take?

Request a DemoExplore Features
< 30s
QR Check-in Time
100%
Digital Audit Trail
24/7
Real-time Monitoring
EMAction emergency incident management dashboard showing active incidents
Supports AS 3745
Aligned with AS 4083
WHS Legislation
AIIMS-5 Aligned
Two-Factor Authentication
Tamper-Resistant Audit Log
How It Works

From incident or alarm to all-clear in four steps

EMAction streamlines the entire workplace incident or emergency response lifecycle - activation, communication, accountability, and resolution.

1

Activate

Staff or Chief Warden selects incident type, severity, and affected locations. SMS alerts are sent instantly to all registered users.

2

Communicate

Two-way SMS and in-app chat between wardens, the control room and responders. Images and video included. AI interprets and prioritises messages for you in those busy periods.

3

Account

Staff scan QR codes affixed at their workplaces to check in. GPS-enabled occupants appear on the live map in real time; wardens place everyone else with draggable pins.

4

Resolve

All-clear broadcast sent to all users. AI immediately generates the incident summary report. Full audit trail exported.

Core Platform

Everything you need to manage
an incident or emergency response

Purpose-built for Australian compliance standards with real-time visibility across every floor, every building, and every person.

Incident Activation

One-click activation with incident categories aligned to AS 3745 — Evacuate, Shelter in Place, Lockdown, smoke and fire, hazmat, security, medical, natural hazard, infrastructure, refusals and more. SMS notifications sent instantly to all affected personnel with immediate updates.

QR Code Check-in

Staff simply scan a QR code at their assembly point, confirm their status, and they are accounted for in under 30 seconds. No app download required - works in any mobile browser.

Live Incident Map

GPS-enabled occupants appear on the Leaflet-based map in real time. Wardens place everyone else by draggable pin. Clustered markers, street and satellite views, and visually distinct PEEP, help-request and refusal markers. Open-in-Google-Maps handoff for emergency services.

Two-Way Communications

In-app chat and SMS portal between wardens and the control room. Every message logged to the incident timeline with timestamps and sender identity.

PEEP Register

Personal Emergency Evacuation Plans are managed with priority classifications (P1-P4), mobility codes, sensory/cognitive flags, and medical equipment dependencies, so this can be relayed to responders, wardens and staff.

Tamper-Resistant Audit Trail

Chronological, immutable-within-the-application timeline recording every check-in, note, photo, SMS in and out, broadcast, status change and AI insight with the actor's identity and timestamp. Newest first; chronologically aware across multi-day incidents.

Photo & Video Capture

Wardens capture photos and video directly from the incident scene and relay them to the Incident Controller in real time. Media is tagged, timestamped, and added to the incident timeline. This can be immediately broadcast to all users.

Multi-Building Management

Manage multiple buildings and field sites from a single dashboard. Each building has its own floor hierarchy, staff or warden assignments, refusals recording, stakeholder contacts, and time-zone configuration.

Field Site Support

Purpose-built mode for community care, construction sites, rail corridors, and outdoor environments with GPS-centric workflows and geofence radius around each assembly point. Adapted to suit your exact needs.
AI Intelligence

A second pair of eyes
when every second counts

Anthropic-powered AI features that reduce cognitive load during live incidents, accelerate communications, and surface critical intelligence the control room might miss.

Advisory only. All AI features are advisory — they do not replace the authority of the Incident Controller or Chief Warden. Each feature degrades gracefully when the API is unavailable, and a system-wide AI on/off toggle sits in settings.

High Priority

Real-Time Situational Awareness

On demand, Control taps Analyse Now. EMAction reviews the last 50 timeline entries, check-in statistics, PEEP status, warden coverage gaps, video and photos, and the last 20 warden messages, then surfaces prioritised alerts the control room might miss in busy periods.

“3 staff on Level 6 need help and a warden reports smoke in ceiling — status update — consider escalating severity and advising wardens and fire-emergency services.”

EMAction AI situational awareness panel
High Priority

Warden Message Interpretation

Automatically reviews and prioritises incoming warden messages and tags them by urgency. Plain-language reports are flagged with suggested actions for the control room.

Medium

Stakeholder Email Summary

Professional incident summaries emailed to building stakeholders — owners, facility managers and fire safety advisors. Covers executive overview, timeline, people accountability, warden performance, observations and current status, in the site's own terminology.

Medium

Smart Notification Drafting

AI drafts contextual SMS and email notifications based on incident details so wardens / operators review and send rather than composing under pressure.

Medium

Model Routing

Claude Sonnet drives complex reasoning — situational awareness and email summaries. Claude Haiku handles fast tasks — message tagging and notification drafts.

Product Tiers

Start with base. Add what you need.

EMAction ships as a base platform covering facility-level incident management. Two optional addons extend it for teams with lone-worker or formal command-structure requirements.

Base platform

EMAction

Facility-level incident and evacuation management. Wardens, PEEP, check-ins, live map, broadcasts, SMS, audit trail, AI insights.

Standards: AS 3745, AS 4083, WHS.

Addon

Lone Worker

Personal safety monitoring for workers operating alone — home visits, site inspections, remote work, after hours.

Standards: WHS — lone and remote worker duty of care.

Addon

EMAction Command

AIIMS-5 aligned command structure layered on top of base. Function officer appointments, Incident Action Plan, operational periods, situation reports (SITREPs), span-of-control indicator.

AIIMS-5 aligned — no software certification scheme exists for AIIMS.

Product

Built for the chaos of real incidents and emergencies

Every screen is designed for clarity under pressure — simple but high-contrast status indicators, one-tap actions, and information hierarchy that puts the critical data first. All easy to interpret.

EMAction live GPS map

Live GPS Map

Real-time positioning with drag-and-drop markers, cluster expansion, and status colour-coding. Simple to track and monitor, even evacuees on the move or assembling.

 EMAction warden communications panel

Incident Communications

Two-way chat between every warden and the control room with AI-drafted messages and urgency tagging.

 EMAction buildings dashboard

Buildings & Sites Dashboard

At-a-glance view of all buildings and facilities with warden coverage, staff counts, and active incident indicators.

 EMAction broadcast instructions

Broadcast Instructions

One-click instruction cards pushed to all warden screens — Evacuate, Shelter in Place, Lockdown, Safe at Work, and more. Can also be designed to suit.
Industries

Purpose-built for every environment

From high-rise commercial towers to aged care facilities to lone workers, EMAction adapts its workflows and compliance requirements to your industry.

Aged Care & Healthcare

Every resident accounted for — purpose-built for AS 4083 facilities with high-dependency occupants and PEEP-first workflows.

Office / Commercial

From alarm to all clear without the clipboards — phone-first assembly for commercial towers and corporate head offices.

Retail

Incident management built for the shop floor — Team Leaders respond from the phone in their pocket.

Education

Every classroom, every student — evacuation and lockdown management for schools and campuses.

Construction & Field Sites

Assembly management without the walls — GPS-based accountability for sites that don’t have floors.

Rail & Transport

Adjacency

Rail corridors, depots and stations run on EMAction’s field-site mode, with GPS-based assembly across distributed worksites.

Industrial & Manufacturing

Adjacency

Manufacturing and heavy industry use the same field-site mode, with incident types covering hazmat and confined-space work.

Hotels & Hospitality

Adjacency

Multi-floor hospitality venues use the same public-facing QR reporting and broadcast flows as retail sites.
Compliance

Built around Australian standards

EMAction's incident categories, severity levels, response actions, and audit logging meet Australian emergency planning standards and WHS legislation.

AS 3745:2010

Planning for Emergencies in Facilities

Full incident type coverage including evacuation, shelter in place, lockdown, fire, security, medical, hazmat, natural hazards, and infrastructure failure.

AS 4083:2010

Health Care Facilities

Healthcare code-based incident types, resident or patient-priority evacuation workflows, and PEEP classifications.

WHS Act & Regulations

Work Health & Safety

Tamper-resistant audit logging with actor identity and timestamps. Refusal records formally captured and exportable.

Command addon — aligned

AIIMS-5

Australasian Inter-service Incident Management System. The EMAction Command addon aligns with AIIMS-5 structure — function officers, Incident Action Plan, operational periods, situation reports (SITREPs), span-of-control. Alignment only: no software certification scheme exists for AIIMS.

Get Started

Request a Demo

See EMAction in action with a live demo tailored to your buildings, your people, and your compliance requirements.

Contact

info@emcorp-group.com
PO Box 748, Bondi Junction
NSW Australia 1355

Our Offices

Sydney

Suite 2201, Level 22, Tower 2
101 Grafton Street
Bondi Junction, NSW 2022

Brisbane

Level 19
10 Eagle Street
Brisbane, QLD 4000

EMCorp Group